🛡️ Privacy Policy

Effective Date: January 1, 2025
Company: Unhitched Ranch LLC
Email: mav@unhitchedranches.com
Mailing Address: PO Box 2762, Boise, ID 83701
Phone: (208) 252-5382

Unhitched Ranch LLC (“we,” “us,” or “our”) is committed to protecting your privacy and the integrity of your personal and legal information. This Privacy Policy outlines how we collect, use, protect, and share your information when you engage with our Private Judges™ services.

This policy is designed to meet SOC 2 Trust Services Criteria for Security, Confidentiality, and Privacy, and it satisfies the data protection requirements of Stripe, our third-party payment processor.

1. Confidentiality Notice

All communications, documents, and exchanges with our Private Judges™ are considered confidential settlement discussions and are protected under Rule 408 of the Federal Rules of Evidence.

This means:

  • Information shared during a Private Judge™ session cannot be subpoenaed,

  • Communications are not admissible in court, and

  • These discussions are not subject to discovery in any legal proceeding.

Our Private Judges™ are bound by confidentiality and neutrality and serve only to assist in peaceful, private resolution outside the public court system.

2. Information We Collect

We may collect the following categories of information:

  • Personal Identifiers – Name, email address, phone number, mailing address, and other contact info.

  • Case-Related Content – Agreements, court documents, statements, and any materials submitted for review or resolution.

  • Payment Information – Processed securely through Stripe, including billing data and transaction details.

  • Technical Metadata – IP addresses, browser types, and session data for support and fraud prevention.

3. How We Use Your Information

We use your information to:

  • Deliver and administer Private Judge™ services.

  • Facilitate secure communication and scheduling.

  • Process payments via Stripe.

  • Improve service quality and meet legal or ethical standards.

  • Maintain SOC 2-level data protection controls.

4. Data Sharing & Third Parties

We do not sell, lease, or share your data for advertising or non-service-related purposes.

We only share information with trusted third parties necessary to perform core business functions:

  • Stripe – For secure, PCI-compliant payment processing (Privacy Policy).

  • Secure Cloud Providers – For encrypted data storage and case management.

  • Security & Compliance Teams – For audits and regulatory compliance.

All third parties are vetted and contractually required to meet or exceed SOC 2 controls.

5. Retention & Deletion of Data

We retain your data:

  • As long as necessary to provide services,

  • To comply with regulatory and legal obligations,

  • Or until you request deletion (subject to any mandatory retention laws).

Upon case closure, parties may request the deletion of communications and files not subject to legal preservation requirements.

6. Security Practices

To protect your data, we implement:

  • End-to-end encryption of documents and messages.

  • Role-based access controls (RBAC) for authorized personnel only.

  • Regular security audits aligned with SOC 2 requirements.

  • Encrypted backups and disaster recovery protocols.

7. Your Privacy Rights

You may have rights under applicable laws (such as CCPA or GDPR) to:

  • Access or correct your personal data,

  • Request deletion or restrictions on processing,

  • Object to certain uses of your data,

  • Or file a complaint with a regulatory authority.

Requests may be submitted to mav@unhitchedranches.com.

8. Use of Stripe for Payments

Stripe handles all payment processing securely. No complete credit card data is stored on our servers. By using our services, you agree to Stripe’s Privacy Policy.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected here with a new “Effective Date.” Material changes will be communicated directly via email or within our services.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.